OTC Associate

Career Level:  11S Intermediate
Posting Date:  25 Sept 2025

OTC Associate / Credit Control / Accounts Receivable

Manchester (M2 3NG)

Hybrid (2 days per week in office)

Are you a Credit Control expert looking for an engaging role, working with a crack team of Account Receivable specialists in a fast growing Technology company? 

You will get the opportunity to undertake the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, and identify potential risks of losses. This role will give you lots of variety as you will be spanning across multiple of our entities, supporting and partnering them and playing a key role in the successful collections of payments. 

  The main responsibilities would be:

  • Ensure all assigned ledgers are proactively chased within their terms of payment
  • Assist Sales Ledger Associate with allocation queries, obtaining remittances where needed, ensuring all payments and credits are accurately cleared on the accounts
  • Ensuring that any cash collection problems are promptly reported to O2C Lead, and appropriate action is taken
  • Supporting a paperless environment managing Customer Master Data for accuracy, obtaining correct email addresses for customers to ensure invoices and statements are received
  • Managing relationships with customers in their day-to-day activities ensuring that all requests made by customers are resolved in a timely manner

Desirable attributes and experience:

  • Minimum of 2 prior years of experience in O2C/Accounts Receivable/Credit Control function
  • An understanding of Account Receivable and credit control processing activities
  • Experience in resolving customer queries promptly and accurately
  • Experience of managing medium to large ledgers with volume chasing by phone, email, and letter
  • Computer skills including the ability to operate computerised accounting, spreadsheet (Excel), and email (Outlook) at a proficient level
  • Excellent written and verbal communication skills
  • Accuracy and attention to detail

Are you ready to take your next step or know someone who is? Apply to ClearCourse today!

Why ClearCourse?

We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business.

As a ClearCourse employee, you’ll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023.

At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know.

Across our business, we’re investing in our people, expanding our expertise, and developing our vision. Want to get on board? We’d love to speak with you.