Associate Account Manager – Software & SaaS Clients

Location: United Kingdom (Hybrid Working Available)
Salary: Competitive + Bonus + Benefits
Role Type: Full-Time, Permanent

Launch Your Career in SaaS Account Management

Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?

We’re looking for an Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth—with training, mentorship, and real-world exposure to software products and clients.

What You’ll Be Doing:

• Support senior team members in managing a portfolio of software clients

• Help prepare client communications, meeting summaries, and follow-up actions

• Coordinate product demos, training sessions, and webinars

• Learn how to identify customer needs and gather product feedback

• Work closely with sales, support, and product teams to deliver a seamless client experience

• Maintain accurate CRM records and track client touchpoints

• Monitor basic account health metrics and flag issues to the team

• Contribute to renewal documents and commercial proposals

• Stay informed about industry trends and competitors to support client conversations

• Assist in distributing marketing content that enhances the customer journey

What We’re Looking For:

• Strong communication and interpersonal skills

• A keen interest in technology and SaaS

• Organised, detail-oriented, and eager to learn

• Familiarity with Microsoft Office or Teams (or similar tools)

• Experience with CRM platforms is a plus, but not essential

• A team player with a can-do attitude and customer-first mindset

Why Join ClearCourse?

ClearCourse is a group of over 45 software and payments businesses built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you’ll be part of a supportive team where your learning and growth are prioritised.

Our Benefits Include:

• Competitive salary + bonus opportunities

• 25 days holiday + your birthday off

• Private Medical Insurance (Bupa)

• Health cash plan – claim back on everyday healthcare costs

• Life Assurance – 4x your salary

• Group Income Protection – 75% salary during long-term illness

• Enhanced parental leave

• Access to Perkbox – 4,000+ perks and discounts

• Cycle to Work scheme

• Generous pension contributions

• Training budgets and reimbursement for professional development

• Flexible working model and a collaborative team culture

Apply Now!

If you’re excited about building a career in software account management and want to learn from the best, this is your chance. Send your CV and let’s get started—no need to have it all figured out yet.

At ClearCourse, we value curiosity, diversity, and collaboration, and we’re committed to building a workplace where you can learn, grow, and thrive.