Sales Administrator

Are you a confident and enthusiastic administrator with a forward-thinking attitude?

Are you motivated and self-driven and have the desire to make an impact?

We are looking for a Sales Administrator to join our sales department as a liaison between our sales team, internal teams, stakeholders, and clients, ensuring customer satisfaction.  You will proactively address clients’ needs, facilitate the sale & onboarding process, increase sales, and maintain our company-client relationships at a high standard.  Working as part of a team within the wider sales department this role will also involve customer support.

We offer a competitive salary and a generous list of benefits which include

• Life Assurance and private medical cover with cash plan

• Group Income Protection and enhanced Company Pension

• Enhanced maternity, paternity and adoption pay

• Generous training budgets and reimbursement for professional memberships

• Hybrid-working model with 25 days annual leave

• 24/7 employee assistance programme including Peppy Health App

• Bike to Work Scheme

• Generous Recruitment referral scheme

• Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers

Required experience

• An excellent communicator, with strong verbal and written presentation skills, and the ability to build rapport with stakeholders at all levels.

• Well-versed in working towards agreed and achievable SLAs.

• Organised, with the ability to multi-task.

• Possess high levels of customer service.

• Keen attention to detail

Key accountabilities

• Support the sales team by conducting pricing reviews for prospective customers

• Manage the post-sales-pitch operations with the prospective customers, from contract generation, to chasing supporting documentation and liaising with the risk and operations teams to complete the onboarding process

• Administrative management of sales data within the CRM, handling contracts and pricing reviews to ensure that systems are accurately updated and maintained.

• Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience

APPLY now if this sounds like your next career move!