Operations Administrator

Career Level:  10 Entry
Posting Date:  3 Jul 2024

Are you an experienced Operations Administrator? Do you want to join a fast growing FinTech business?

 

The Ops Administrator will work within the Operations department within ClearAccept handling the administration duties required to support the multi-channel payment solutions for all Platform group company merchants.

Additional duties will include working with the wider team to improve all operational processes as part of day-to-day duties. Reporting to and working closely with the Operations Manager & Operations team in ClearAccept, you will be expected to be a self-starter and have a clear sense of what is needed to continue to develop, maintain and support the efficient running of the merchant support elements of the business.

 

Key Accountabilities:
Onboarding

• New to ClearAccept Merchants
• Terminal Ordering and Registration
• API Credential Creation

 

Portal Updates

 

Cancellations
• Facilitating Terminal Returns
• Updating Jira
• Closing Merchant Accounts

 

Additional Duties
• Issuing Ad-Hoc Reports to Merchants
• Assisting with Operations Project
• Liaising with 1st Line Support to facilitate specific merchant go-live requirements

• Tracking Stock Levels in line with daily deployments
• Jira Ticket Monitoring and Actioning

 

Why work for us?

 

  • Hybrid-working model with 25 days annual leave

  • 25 days annual leave + your birthday off

  • Employee wellbeing perks – including Peppy Health, Perkbox, etc...

  • Enhanced maternity, paternity and adoption pay

  • Life Assurance and Group Income Protection

  • Private medical cover with cash plan

  • Enhanced Company Pension

  • Generous training budgets and reimbursement for professional memberships

 

About ClearCourse 

ClearCourse Group is a rapidly growing group of businesses offering brilliant software and payments solutions. 

We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. 

Working better together is central to everything we do, each time we add a new business we’re adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. 

 

 

Don't miss this opportunity! Apply now and be a part of our ambitious and supportive team